Getting Started
Contact Us & Support
Have a question, need help, or want to explore a partnership? The Contact Us page makes it easy to reach the RenderStack team.
How to Reach Us#
Visit the Contact Us page at /contact to send us a message.
What to Include#
The contact form asks for:
- First Name and Last Name (required)
- Email Address (required — must be a valid, deliverable email)
- Phone Number (optional)
- Job Title (optional)
- Company Name (optional)
- Subject (required — choose from General Inquiry, Technical Support, Partnership Opportunity, Press & Media, Careers, or Other)
- Message (required — describe your question or request in detail)
Smart Suggestions#
As you type your message, the form may suggest relevant help articles and resources that could answer your question immediately. This saves time for common questions about templates, rendering, billing, and more.
Response Times#
We aim to respond to all inquiries within 24–48 business hours. Technical support requests from paying customers are prioritized.
Other Ways to Get Help#
- Help Documentation: Browse our comprehensive help center for guides and tutorials
- AI Assistant: Use the in-app AI chat for instant answers about platform features
- Email: Reach us directly at [email protected]